Chase Mobile & Chase Online Transaction details not opening : How to fix it?

Chase Mobile & Chase Online Transaction details not opening : How to fix it?

Chase is a very popular American national bank. The headquarters of Chase is located in Manhattan, New York City. It constitutes the consumer and commercial banking and financial services holding company, JPMorgan Chase. Chase was firstly known as the Chase Manhattan Bank. Later it was merged with JP Morgan & Co. in 2000. The bank was established as a result of the merging of Chase National Bank and The Manhattan Company in 1955. It merged with Bank One Corporation in 2004. Chase later acquired the deposits and most of the assets of The Washington Mutual.

Chase has more than 4,700 branches and 16,000 ATMs all around the world. JPMorgan Chase & Co. has around 250,535 employees and has been operating in around 100 countries. JPMorgan Chase & Co. had assets amounting to $2.49 trillion in 2016. Through Chase subsidiary, JPMorgan Chase is popular as one of the Big Four Banks of the United States. Chase has been very popular and offered services to thousands of people. But the bank has also been involved in a large number of controversies. The controversies are mostly related to World War II.

Just like every other bank, even Chase faces some internal errors. These errors have proved to be a major headache for many users. Most recently, an issue has been reported where users said that they are not able to check their transaction details since it is not opening at all.

Users said that whenever they tried to check their transaction details, the page did not open up at all. Some users said that the page kept on loading and after a few minutes, the connection to the server failed. Some also said that even though the transaction page opened up, most of the details related to their transactions were missing. In case if any user refreshed the page, it took a lot of time for all the details to come up again. In some situations, the process failed multiple times. If you are also facing the same type of problems, you can follow these steps to fix it by yourself –

  1. Check the strength of your internet connection. Make sure it is fast and stable.

  2. Log out of your account and log in again.

  3. Restart the device where you are opening Chase Mobile and Chase Online.

  4. Open Chase Mobile or Chase Online on another device, log in with your details and check if the issue still exists.